CALL-CENTER
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ABN Systems International Expects Call Center Market to Grow by 15% in Romania in 2023
ABN Systems International (ABN.RO), which distributes IT&C products and accessories and owns the Tellur brand, estimates the call center market in Romania may grow by 15% in 2023, as most companies in the industry budgeted 12% to 20% growth in revenue this yea...
US Call-Center Operator Sykes Seeks 125 People for Its Local Offices
Management solutions and business process outsourcing service provider Sykes Enterprises Eastern Europe, part of the US-held Sykes group, is looking for 125 customer support representatives...
Top 30 Call-Center Operators Posted RON1.5B Revenue In 2017
The 30 largest call-center companies in Romania generated 1.5 billion lei (EUR332 million) revenue together in 2017, up 15% over 2016.
Depanero, Held By Online Retailer eMAG, Opens Call Center In Galati
Repair service company Depanero, set up by online retailer eMag in 2010, has opened a call center in Galati (eastern Romania), where it hired 12 agents in order to improve the quality of sup...
Blue Point Opens New Call-Center Outside Of Bucharest, Plans To Hire 50 People In 2017
Call-center services provider Blue Point, which has been operating in Romania since 2007, has opened a new center, in Buzau, the company’s second unit outside of capital Bucharest, after the...
General Motors To Open Call-Center With More Than 400 Employees In Bucharest
US’ General Motors, the owner of the European car brand Opel, will soon open a call-center office in Bucharest to provide assistance for the OnStar service, which allows owners of cars that...
Blue Point Opens In Slobozia Its First Call Center Outside Of Bucharest
Call-center services provider Blue Point, which has been operating on the Romanian market since 2007, is inaugurating in Slobozia its first operations center outside of capital Bucharest.
More Than Half Of IT&C Jobs Created In 2008-2013 Based In Cluj
Out of the more than 10,000 jobs created in the IT&C sector in Romania in 2008-2013, over 6,200 were based in Cluj, according to the latest National Statistics Institute data.
ING Bank Romania To Introduce Voice Recognition System In Its Call Center
ING Bank Romania will launch the Voice Biometrics service this month, which is a first on the local market.