The company posted 138.4 million lei (EUR29.8 milion) revenue in 2018, 20% more than in 2017, according to ZF’s calculations based on the Finance Ministry data. Sykes Enterprises Eastern Europe posted some RON13 million net profit last year.
Samsung launched a 24/7 customer support service for the users of its smartphones and wearable gadgets in Romania this April and outsourced it to Sykes Enterprises.
Sykes has more than 1,500 employees in Romania.
(English version by Loredana Fratila-Cristescu)