Nearly half (45%) of natural persons expediting letters would be willing to pay double if, countrywide, their letters reached their destination on the same day, and a third (37%) of them would be willing to pay double if a package expedited in the country got to its destination the following day, ANCOM said in a statement.
Moreover, three in four users (natural persons) think it is necessary that postal services providers should inform the receivers over the phone or via e-mail regarding the date and hour of delivery.
Studies regarding consumption preferences of postal services users in Romania were conducted for ANCOM, at the end of 2015, on representative samples countywide for natural persons and legal entities which had been using postal services over the course of 12 months prior to the studies.