The business areas showing an outstanding evolution in the first six months of 2023 were: DevOps services – growth in this segment was driven by companies’ need to enhance their competitive edge and operational efficiency through the modernization of their IT infrastructure; eCommerce – powered by the vast potential of this market segment. eCommerce has been consistently expanding in recent years, fueled by the increasing consumer preference for digital transactions; Cybersecurity and data protection – where growth stems from the surging demand among businesses for sophisticated security solutions aimed at preventing cyber threats; Cloud services – which have also displayed a robust upsurge, as an increasing number of companies transition to a cloud infrastructure that offers heightened security, agility, and efficiency compared to traditional on-premise solutions.
The company’s turnover exceeded EUR25 million in 2022, up 42% from 2021.
“In 2023, most companies have become very cautious about new investments, which has led to a prolonged or delayed implementation of projects. In this context, we have focused on increasing the quality of our services to cover the full range of needs arising from customers. Even in the current cautious climate, we achieved a 20% increase in our revenues. In the near future, we expect an acceleration of investments in technology projects. This stands as the sole pathway for companies to attain elevated levels of performance,” said Alexandru Lapusan, CEO and co-founder of Zitec.
In the first six months of 2023, Zitec started collaborating with a number of new customers (both in the international and local markets), including Libra Internet Bank, Philips Romania, KFC, X-Flow, as well as other well-known brands, company reprezentatives also said.
“The business volume from new projects increased by 138% in the first six months of 2023 compared to January-June 2022. The scale of projects developed with international customers has also increased, in line with Zitec’s strategic direction of accelerated expansion into other markets.”
Beside the increase in revenues from consulting, software development and related services, the two software products created by Zitec, namely Mirro.io and Regista.ro, have also exhibited notable growth. Mirro.io, the performance management platform developed by Zitec, saw an almost threefold increase in users in the first half of 2023 compared to the same period in 2022.
In 2023, Mirro expanded its portfolio to include well-known local entities like eMAG, Kinderpedia, and Imobiliare.ro. Mirro’s scope also encompasses marketing agencies, with Kooperativa 2.0 becoming part of its portfolio in the initial half of this year and joining the ranks of established local names like DWF and GRF+. Mirro also maintains a keen focus on addressing the needs of NGOs and has been collaborating with the Narada organization since the beginning of this year.
“In recent years, there has been a profound shift in the way we work. To align with evolving market standards and meet people’s expectations, companies will continue to rely on innovative performance management tools like Mirro.io. This will empower companies to make data-driven decisions, ensuring team motivation and a sustained competitive edge in both retention and recruitment strategies. Looking ahead, our expansion plans encompass companies in the Horeca/Retail/FMCG sectors (…),” said Simona Lapusan, CEO and founder of Mirro, as well as co-founder of Zitec.
By mid-2023, the number of local, national and government public institutions digitized using Regista, a platform created by Zitec, was nearing 1,200, generating a doubling of Regista’s revenues compared to the first half of 2022.
“Regista is experiencing rapid growth. What began as a project has now evolved into an independent company, seamlessly integrated into the Zitec group. This trajectory is driven by the substantial demand for innovation within this sector and the swiftly evolving expectations of citizens. These individuals are increasingly advocating for heightened digitization in public administration. Consequently, the traditional trips to physical counters or town halls is gradually fading away, a trend underscored by the escalating volume of digitally processed documents since our project’s inception. Furthermore, we’re observing that town halls and public institutions are no longer satisfied with mere digitization; they aspire to fully automate entire procedures for engaging with citizens,” said Edward Cretescu, CEO of Regista.