CGS Romania tops the ranking, also planning to recruit for around 300 new positions by yearend. Genpact Romania, coming second, wants to hire 500 persons in its Romanian offices in 2021.
The biggest personnel increase was registered by Societe Generale Global Solution Centre, with an 18% increase year-on-year.
At the opposite end came Almaviva Services, a call center of Iasi, which posted a 40% headcount decrease in 2020 from 2019.
(English version by Catalina Apostoiu)