The plan is to add 1,500 new members in total in 2022. The recruitment process started in January and targets people with foreign language skills: mainly French speakers (around 800 positions), but also German, Spanish, Italian, Russian, Portuguese, English, Polish, Hebrew or Dutch speakers.
“Our company has continued to grow despite the difficult context caused by the pandemic,” said Dave Lowther, Vice President Operations, TELUS International Romania.
The immediate implementation of a ‘work from anywhere’ model proved to be a tremendous opportunity, helping TELUS hire over 1,000 people in Romania in 2021 and integrate them remotely into its internal culture. Given the recruitment capacity of the company and its growth plans for 2022, TELUS is excited to continue to offer attractive career opportunities in this market, the official added.
The new team members will manage customer interactions and provide technical support via phone, email, chat or social media for several international brands in fast-growing industries such as technology, gaming, travel and hospitality and telecommunications. The company offers flexible, multi-shift, full-time and part-time schedule options.
TELUS International has been operating in Romania for 15 years and currently has offices in Bucharest, Craiova and Brasov, with the possibility of telecommuting from anywhere in Romania.
(English version by Loredana Fratila-Cristescu)