Sykes last year reached an average number of 1,734 employees. The company has offices in Cluj-Napoca, Sibiu, Brasov and Oradea locally.
BPO Sykes Enterprises Eastern Europe in 2020 hit turnover worth RON168.7 million (EUR35 million) and net profit of RON21.3 million (EUR4.4 million).
US group Sykes entered the Romanian market in 2010, with a 1,800-sqm space rented in Sigma Center office building of Cluj, developing projects for Samsung.
(English version by Catalina Apostoiu)