“In 2020, the group significantly increased the share of orders for delivery compared with previous year. For USFN Romania (KFC i.e.), the share increased from 3% in 2019, to 23%, for ARS (Pizza Hut) it doubled, going from 25%, to 50% in 2020 and for CFF (Taco Bell) it surged from 2% to 37% in 2020,” Sphera Group officials say in its annual report.
USFN Moldova had insignificant sales in 2019 on the delivery channel, yet in 2020 the share of delivery orders reached 26%. USFN Italy had insignificant (below 0.5%) number of deliveries in 2019; in 2020, the delivery orders reached 14%.
Sphera Group had 158 restaurants under all brands and on all markets at the end of 2020, 138 of which in Romania, 18 in Italy and two in the Republic of Moldova. The group posted RON710.8 million revenue in 2020, 25.6% lower than in 2019, due to the COVID-19 pandemic impact on the industry in which it operates.
(English version by Loredana Fratila-Cristescu)