“(…) The app aims to improve the customer experience, improve trust in the ecosystem created by online stores and the courier industry, thus contributing to the development of e-commerce in Romania. Technology is important, and when we develop digital solutions we start from customer expectations (…). That’s why the most appreciated features of a mobile app are those that provide convenience, transparency and flexibility,” Sameday Group CEO Lucian Baltaru said.
The SAMEDAY App also allows the redirection of parcels to the easybox locker or to another address, the extension of the parcel storage period in the easybox by up to 24 hours and the postponement of delivery by up to five days in Bucharest and two working days for all other areas of the country, Sameday representatives added.
(English version by Loredana Fratila-Cristescu)