“We are proud to collaborate with Dacia Romania. This project highlights our tech capacities, as well as our dedication for improving client experience via AI-based solutions,” said Liviu Dragan, DRUID CEO.

The solution includes an easy-to-use web platform for defining and configuring the assistant.

“The implementation of DRUID virtual assistant stands proof for our steady commitment to innovation and client satisfaction. By integrating this advanced technology, we ensure our partner network stays at the forefront of digital transformation, offering unmatchable services to our clients,” stated Viorel Asaftei, Dacia Sales and Network Director for southeastern Europe.

At the same time, DRUID is adding Dacia to its over 250-client portfolio. According to the company’s officials, this is one of DRUID’s flagship 2023 projects.

(English version by Catalina Apostoiu)