In 2015, the local e-fulfillment market reached EUR10 million and is expected to double in 2016, according to Frisbo, provider of full e-fulfilment services on the Romanian market.
Frisbo CEO Bogdan Colceriu said Frisbo offers complete e-fulfilment solutions, providing warehousing, pick&pack, invoicing, AVB and call center.
The strong growth of the Romanian e-commerce took the local e-fulfilment to EUR10 million in 2015. Considering the latest upward trend, Frisbo specialists expect the value of the local e-fulfilment market to double in 2016.
In 2015, Frisbo’s most sought-after services were warehousing and pick&pack and nearly 30% of its customers also opted for call-center services.
Although e-fulfilment tariffs are way smaller in Romania, the number of online retailers outsourcing the operational and logistics processes is still pretty low compared to the number registered abroad where nearly a third of the e-commerce market uses e-fulfilment services, according to Frisbo data.
E-fulfilment is a service whereby an operator takes over the entire order honouring process on behalf of an online store, from warehousing to pick&pack and even website administration, while relying on cloud management systems, reporting and order tracking.