The company targets EUR16 million in annual recurrent revenues by end-2023.

“We are on the brink of a revolution in the AI space, as we integrate OpenAI’s extraordinary capabilities into our state-of-the-art conversational AI solutions through Microsoft Azure OpenAI Service. This integration ushers in a new era of game-changing innovations that will reshape the industry’s landscape. By leveraging ’Azure OpenAI Service, we are streamlining business processes, supercharging the scalability and capabilities of intelligent virtual assistants, and unlocking unprecedented levels of customer personalization. It transforms how organizations engage with conversational AI, perfectly aligning with our vision of empowering enterprises to achieve more through transformative technology”, said Liviu Dragan, DRUID CEO.

Gartner reports that 91% of businesses are actively pursuing digital initiatives, with senior business leaders ranking digitalization as a top priority. The World Economic Forum predicts that digital transformation could generate an astounding $100 trillion in societal and industrial value by 2025.

“Our longstanding collaboration with Microsoft has been instrumental in driving transformative advancements in the conversational AI industry. Together, we have pushed the boundaries of innovation, delivering exceptional solutions to our customers. This collaboration continues to thrive, and our integration with Azure OpenAI Service is a testament to our shared commitment to empowering businesses with cutting-edge technology”, added Irina Dochitu, Vice President, Global Partners and Alliances at DRUID.

Through DRUID’s user-friendly platform, enterprises gain the ability to develop personalized conversational business applications tailored to their specific needs, enhancing business processes and driving customer engagement. This transformation can lead to substantial operational efficiency gains of 20-30%, resulting in cost savings and a remarkable return on investment. Additionally, the integration of generative AI has the potential to automate work activities that currently consume 60 to 70 percent of employees’ time, significantly boosting employee productivity. 

DRUID ended 2022 with $5.6 million revenues, the best financial results since its launch in 2018.

“Bolstering their solutions with Microsoft Azure OpenAI Service, companies like DRUID create added value to their customers. Azure brings scalability, resilience, economic efficiencies, cybersecurity, and privacy protection, enhancing both the product and user experience”, emphasizes Bogdan Putinica, Country Manager at Microsoft Romania and Moldova. “This integration will empower end users to unlock new insights and to be able to do more with less.”

(English version by Catalina Apostoiu)