“Integrating Druid chatbots with UiPath Robotic Process Automation (RPA) technology allow for increased productivity in complex processes,a s well as simpler and friendlier interaction with employees,” said Liviu Dragan, CEO Druid.
The project was initiated following Profi’s need to offer the head of its nearly 1,400 stores and logistical centers in the country a solution that automates time-consuming human resources activities. Profi has around 16,000 employees in Romania.
Profi, the most extensive supermarket chain in Romania, owned by Mid Europa Partners, had a turnover of RON7.2 billion in 2019, up 23% n the year.