Willingness varies widely from 39% in the UK to 94% in Nigeria. According to the respondents, accessibility and accuracy are seen as benefits, while trust and the human element are the key challenges.
“Either we like it or not, artificial intelligence and robotics are the future of medical services. The final goal of this measure is the access to high-quality and convenient medical services. The economic and social advantages that can be obtained by integrating AI and robots in the existing medical service systems and, subsequently, the development of new medical assistance models based on those technologies, are huge,“ said Monica Biota, Partner, Audit Service, head of Integrated Services for Pharmaceutical and Medical Services Industry, PwC Romania.
The PwC survey is based on the answers of over 11,000 respondents from 12 countries across Europe, the Middle East and Africa.