In 2019, the company had a turnover of over RON23 million (EUR5 million), up 10% against the previous year.
Throughout 2019, the company started a series of projects aimed at automating some internal processes using the RPA (Robotic Process Automatization) technology, and developing an online and offline community, in order to easy the access to human resources.
“A part of the optimization of internal operations was also carried out by implementing some flows managed in RPA system. This is how we ended up “hiring” the first robot colleague in the company, which manages process in the field of operations and sales support. We keep expanding in the field of support services also through specific process automation services, which we offer to our clients”, said Optima general manager, Daniel Mereuta.
Optima, established in 2010, is headquartered in capital Bucharest and is a member of the Association of Business Service Leaders (ABSL). Optima currently has 400 employees at its centers in Bucharest, Iasi and Brasov. The company is part of Next Capital Group, which is engrossed in factoring and debt purchase and recovery, boasting an annual value of financings of over EUR50 million.