The amounts held by ING customers in current accounts and savings accounts grew 24% in May compared with May 2019, the bank said Monday.
In March-May, nearly 50,000 new customers activated their ING Home’Bank accounts. In January-May, customers generated a traffic of over 79.9 million sessions and conducted approximately 19.8 million transactions of which 90% on mobile devices.
The number of e-commerce transactions in March-May 2020 grew 27% on the year, a normal growth rate, the bank said, but the value of transactions increased 20%”.
“Although the number of transactions decreased during lockdown, their total value has increased generating growth of 50% in the average shopping receipt of ING Bank Romania customers, the bank said.
The most affected category was travel, where the weekly volume of spent amounts dropped by as much as 96% on the year for flight tickets, tour operators and hotels. Transport spending also dropped by as much as 80%.
Transactions in the restaurant and fast food sector dropped by as much as 90% in the last two weeks of March compared with the weekly average in February, as ING customers preferred to use food delivery apps, which posted 100% growth in march and April compared with February.