FAN Courier estimates increased demand on the backdrop of the health crisis generated 20% growth on the local courier services market, which is expected to exceed EUR750 million in 2020.
“Due to the dynamic of the current crisis, an outlook for next year is harder to estimate and we are working on two major scenarios that consider two types of growth: optimistic and cautious. In the event the health situation starts to relax but still considering a slight contraction in some economic sectors in 2021, we estimate 10% growth for next year. In the scenario where the pandemic continues and pressure on courier services generated by online commerce remains high, we estimate over 20% growth 20%,” said Adrian Mihai, co-founder of FAN Courier.
In 2021, the company plans to continue works on its new HUB in Cluj Napoca with a storage capacity of 8,000 square meters, the expansion of its HUB in Brasov by adding 2,500 sqm and the start of works on a new logistical center in Stefanesti, near Bucharest.
Due to increased demand, FAN Courier raised its staff numbers by 10% in 2020, double compared with its pre-pandemic plans, and considers maintaining the same hiring rate in 2021.
“Because new technologies helped us boost productivity and automate a considerable part of our processes, the increase in staff numbers was not in direct proportion with increased volumes,” explained company co-founder Neculai Mihai.