“They were no longer recording a sustainable level of usage. (…) We are focusing on developing our locker fleet (FANbox), expanding our vehicle fleet, and strengthening our field teams. At the same time, we are accelerating our digitalization processes so that the delivery and pickup experience is as simple, fast, and flexible as possible,” FAN Courier representatives say.
Employees from the closed parcel shops have been reassigned to other positions.
The closure of certain locations (particularly those managed by partners) was driven by a decline in volumes, amid a shift toward solutions such as door-to-door delivery, lockers (FANbox), and partner pickup points (Collect Point), which are valued for their proximity and flexibility, company officials added.
(English version by Loredana Fratila-Cristescu)