“(…) We will continue to diversify our insurance product portfolio with new easy to understand products to benefit our clients (…),” Tanja Blatnik, Euroins Romania general manager said.
Euroins Romania, part of Bulgaria’s Eurohold group, got more than 60,000 claims in the first quarter of 2021, and paid more than RON400 million in claim settlements. One of the biggest claims settled in 2021 stands at more than RON3.6 million.
It is working with top providers to be able to provide roadside assistance and health insurance products, introduced new terms for the comprehensive auto insurance (casco) and expanded the network of partner car repair shops throughout the country, the Euroins official added.
Euroins started a complex process to reposition on the insurance market early this year, focusing on creating value for customers, diversifying insurance policies and digitalization.
The new path and strategy of Euroins come after Romania’s Financial Supervisory Authority has constantly fined the insurer since September 2019. Total fines amount to RON3.7 million. Reasons include not sending claim settlement offers or notifications about the reasons claims were denied and late settlement of some claims.
(English version by Loredana Fratila-Cristescu)