Nearly 30% of complaints submitted to ANPC in 2011 targeted the large chains of stores. In over 7,000 cases, penalties targeted prices incorrectly marked or not marked on shelves, ANPC head Constantin Cerbulescu said Wednesday at the Mediafax Talks About Competition conference, adding penalties for incorrect practices can even result in banning commercial activities definitely.
Cerbulescu said ANPC applied fines of over RON8 million in 2011 for practices involving prices marked or not marked on shelves.
“Romanian consumers know their rights and they ought to get some respect,” he said, adding that, although they go to shop for quality products in retail stores, they often have difficulty in finding quality products.
“Most complaints usually target mobile telephony services, cable television services, as well as various utility services,” Cerbulescu concluded. (EUR1=RON4.3742)