“We are preparing for growth in 2021. We now have the experience of three quarters of pandemic, we expect next year to be better since both us and our customers will have a little more clarity,” says Dragos Sarbu, Flanco CEO.
People have been unable to travel in 2020, had no reason to invest in apparel and other accessories and a lot of the disposable income went toward the home, including electronics and home appliances, the executive added.
“We tried to minimize the losses caused by the movement restrictions and focused on online sales and related services. What we didn’t estimate correctly, at least at first, was the customers’ appetite for shopping, which, if looking at the market data, has not significantly gone down in any month.”
While focusing on online sales, Flanco slowed down its expansion but did not halt it.
(English version by Loredana Fratila-Cristescu)