CGS ended 2015 with 190.6 million lei (EUR42.4 million) revenue, 38% higher than in 2014 and net profit of almost RON50 million, an increase of 77% on 2014, according to the Finance Ministry data.
“The year 2015 was a year of implementation of projects for which we already had contracts signed in 2014, which explains the rise in revenue in 2015,” said Vladimir Sterescu, country manager and senior vice-president customer support solutions of CGS.
“We expect this year to be better than 2015, we started in full gear in the first half and I think we will see 40% to 50% growth on 2015.”
CGS has offices in six cities in Romania – Bucharest, Brasov, Sibiu, Targu Jiu, Galati and Miercurea Ciuc.
“We started increasing the complexity of our services as early as 2012-2013 so we no longer have only call center-type services but do a lot of technical support projects not just level 1 but also level 2 or 3 ones. We also do a lot of finance-accounting and legal and human resources outsourcing services, which requires a higher level of skill than the activities in 2010-2013.” (EUR1=RON4.5115)
(English version by Loredana Fratila-Cristescu)