“There are over 20 universities and high schools in the area and we have a direct connection to Germany, Austria, the UK and Spain, as well as other Romanian cities via the Sibiu airport,” said Vladimir Sterescu, head of local operations, explaining his choice.
Romanians who will be hired in Sibiu will work for private companies and government agencies in Europe, with which CGS has won contracts and will provide by phone services such as technical support. A call center employee earns between EUR300 and EUR600 per month.
CGS entered the Romanian market in 2006 when it bought EasyCall Comunicatii, the then leading call center in Romania. Vladimir Sterescu, a former employee of mobile operator Connex (currently Vodafone), and one of the founders of the company bought by CGS, took the reins of the company after the transaction.
Phil Friedman, 62, founder of CGS, was born in Ukraine and worked for 12 years in the electronic industry in the formerly soviet republic before emigrating to the U.S.