Starting 2015, FinnoScore analysis has been carried out by Finnconsult, a partner of management consulting firm Horvath, also present in Romania.
Banks included in FinnoScore analysis were assessed from the point of view of digitalization depending on over 300 criteria divided into 12 categories.
In the ranking of banks in Romania, first comes BCR, with 6.81 points, mainly owing to mobile app George, the high attractivity for new clients and the good rate for online banking an onboarding.
BCR is followed by Banca Transilvania (6.15 points), with the best score for attractivity for new clients and third comes OTP Bank (6.09 points), with a very good rate in the online onboarding and online banking area.
“This comparative, global analysis carried out in many countries comes to reconfirm the fact that a series of banks of Romania can compete with any foreign bank in terms of digitalization. The FinnoScore ranking almost completely overlaps that of the top ten banks of Romania. In recent years, the Romanian banking system has taken significant leaps in the direction of digital transformation,” says Iulia Malioukis, Principal, Horvath Romania.
(English version by Catalina Apostoiu)