Most complaints (1,096) targeted insurer Astra Asigurari, but the number of complaints is 27.13% lower than in the first six months of 2014.
Four of the top ten insurance companies targeted by most complaints saw a decrease in the number of complaints in January-June 2015, namely, Euroins (-51.91%), Uniqa Asigurari (-46.74%), Astra (-27.13%) and Omniasig VIG (-10.21%), ASF said in a statement.
The other six insurers saw an increase in the number of complaints in the first six months. Asirom VIG (81.17%), Carpatica Asig (74.37%) and City Insurance (46.99%) saw the highest increases, accounting for 34.27% of total complaints registered in the analyzed period.
Last week, ASF asked for the bankruptcy of Astra Asigurari, which had been under special administration, after the company failed to raise RON425 million for the share capital hike. Compensations are to be paid by the Guarantee Fund. No investor had expressed interested in participating in Astra’s share capital increase, while the company’s special administrator KPMG had previously said it would further analyze other options in lack of an alternative doable plan.