“Reality forces us to focus on digitalization and quick access to information, for a superior interaction with customers. After only two months since implementation, 200 users actively communicate with Amira”, said Monalisa Ungureanu, CEO of Agrii Romania.
The Chatbot is integrated into MS Teams collaboration platform, and acts as a search engine in the database for sales agents which get information faster this way.
“Amira is the first step for Druid in agribusiness. I am glad to find a technologized company, willing to adopt an avant-garde conversational AI solution. I believe in a powerful positive impact”, said Liviu Dragan, CEO of DRUID.
Druid is the only company in Romania specialized in developing intelligent virtual assistants, intended for complex Enterprise-type processes, and one of the few global suppliers covering all types of implementations – cloud, hybrid and on-premises.
Agrii Romania is the brand under which input supplier Comfert and fertilizer producer Redoxim were operating, both held by Irish group Origin Enterprise.